LIMITED WARRANTY

WE GUARANTEE THAT OUR PRODUCTS ARE FREE OF ANY DEFECTS OR DAMAGE CAUSED BY WORKMANSHIP OR MATERIALS, FOR THE DURATION OF:

BOARDS: 90 DAYS AFTER PURCHASE DATE.

PADDLES: 30 DAYS AFTER PURCHASE DATE.

THE WARRANTY IS ONLY VALID TO THE ORIGINAL PURCHASER OF THE BOARD FROM THE ORIGINAL DEALER OR RETAILER.

THIS WARRANTY COMMITMENT DOES NOT COVER ANY OTHER CLAIM CONDITIONS SUCH AS:

DAMAGE OR DEFECTS CAUSED BY:

  1. IMPACT WITH ANY MATERIAL OR OBJECT.
  2. COLLISIONS, ABUSE, MISUSE OR ACCIDENTAL DAMAGE.
  3. TRANSPORT, LOADING, UNLOADING, DROPPING, OUT OF WATER HANDLING OR SIMILAR.
  4. NON RECREATIONAL USE, RENTAL CENTRES AND LESSONS.
  5. EXPOSURE TO TEMPERATURES OVER 70 AND UNDER 0 DEGREES CELSIUS.
  6. NATURE, SUCH AS EARTHQUAKE, FIRES ETC.
  7. ALTERATIONS OR MODIFICATIONS.
  8. REPAIRS.
  9. USAGE OF THE BOARD AFTER A CLAIM IS REPORTED.
  10. USING ANY RACE RELATED BOARD IN SURF CONDITIONS.
  11. THE USE OF A LARGER FIN THAN SPECIFIED.
  12. STORAGE OF THE BOARD IN CLOSED, DAMP CONDITIONS (EXAMPLE: A WET BOARDBAG)
  13. STORAGE OR TRANSPORT OF THE BOARD WITH A CLOSED AIR-VALVE. (IF APPLICABLE)
  14. A FAILURE TO CLOSE THE AIR-VALVE DURING USE.
  15. WEAR AND TEAR.

WE ARE ALWAYS AVAILABLE TO RESPOND TO ISSUES AROUND WARRANTY. PLEASE FILL IN THE FORM BELOW, PROVIDING AS MUCH DETAIL AS POSSIBLE, AND WE WILL GET BACK TO YOU AS SOON AS POSSIBLE.